Module 15: Satisfaction with Services: Minorities

A Module Used in The Measurement Group's Cross-Cutting Evaluation of the HRSA HIV/AIDS Bureau's Special Projects of National Significance on Innovative Models of HIV/AIDS Care

Purpose

• Code major aspects of satisfaction or dissatisfaction with services: special issues for minorities form.

Content Domain - Covers specific issues for minorities including service barriers and satisfaction with providers, appropriateness and relevance, provisions for special language needs, cultural sensitivity to the client's background, multicultural viewpoint.

Operational Data Items - Subsumed by Module 11: Client Satisfaction Survey.

Citation - See Module 11.